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We stay in constant communication with our customers via email apricitysaunas@gmail.com Just hit us up and we will respond with great enthusiasm and genuine interest in answering any questions, queries or concerns you may have and may not be apparent in our FAQ's on our website. www.apricitysaunas.dk where will be bringing you the most Incredible personal home relaxation, healing, anti-aging, rejuvenating, invigorating, infrared vitality devices, backed by tons of science, for you and your entire family to enjoy.