Warranty
RIGHT OF COMPLAINT
There is a 1-year warranty in accordance with the Australian Sale of Goods Act. Our warranty applies to defects in material and/or workmanship. You can have the item repaired, exchanged, refunded or a reduction in price, depending on the specific situation.The complaint does not apply to defects or damage caused by improper handling of the product/service. You must make a complaint within a "reasonable time" after you have discovered the defect/fault. If you complain within two months after the defect is discovered, the complaint will always be timely.
If the complaint is justified, we will refund your (reasonable) shipping costs. The item must always be returned in proper packaging. Remember to get a shipping receipt so that we can refund your shipping costs. Please contact us before returning your product to make it as easy as possible.
For returns, complaints and use of the right of withdrawal, the item must be sent to:
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