Warranty

Welcome to Apricity Saunas! We are committed to providing high-quality products that enhance your wellness experience. To ensure your complete satisfaction, we offer a comprehensive warranty policy.

Warranty Coverage

All products purchased from Apricity Saunas come with a 12-month warranty against defects in materials and workmanship. This warranty ensures that you can enjoy your products with confidence.

What is Covered

  • Defects in materials or workmanship
  • Functional failures not caused by misuse or improper handling

What is Not Covered

  • Damage caused by improper use, neglect, or accidents
  • Normal wear and tear
  • Modifications or repairs performed by unauthorized personnel
  • Products purchased during clearance or promotional sales, unless stated otherwise

How to Claim Your Warranty

If you believe your product has a defect covered by this warranty, please follow these steps:

  1. Contact Us: Reach out to our customer service team at apricitysaunas@gmail.com within the warranty period, providing your order details and a description of the issue.

  2. Return the Product: If your claim is validated, we will provide instructions on returning the product. Please ensure it is properly packaged to prevent damage during transit.

  3. Inspection: Upon receiving the product, our team will inspect it to determine if the warranty claim is valid.

  4. Resolution: If the claim is approved, we will repair or replace the item at no cost to you. If repair or replacement is not possible, a refund may be issued.

Additional Information

  • You must initiate your warranty claim within 12 months of the original purchase date.
  • Retain your receipt or proof of purchase, as it may be required for warranty validation.

Customer Support

For any questions or assistance regarding our warranty policy, please contact us. We are here to help and ensure your experience with Apricity Saunas is ultimately satisfying.

Thank you for choosing Apricity Saunas, where quality meets care!